TAMPA,
Fla., April 24, 2024 /PRNewswire/ -- St.
Joseph's Hospital today announced that it becomes the first health
care facility to use checkout-free technology in a hospital
cafeteria, demonstrating BayCare and St. Joseph's Hospital's
commitment to innovation, patient care and team member
experience.
Located inside the hospital, Season's Café uses Amazon's Just
Walk Out technology to eliminate checkout lines and allow guests
access to the full range of cafeteria items 24 hours a day, Monday
through Saturday. The cafeteria is only closed from 2 a.m. to 6 a.m. on Sundays. Employees will also
be able to use their badge to pay through an integration between
Just Walk Out technology and Quickcharge, a division of Transact
Campus.
Amazon's Just Walk Out technology is designed to be an
effortless shopping experience. Guests enter the cafeteria by using
their credit card, mobile wallet, or team member badge at the entry
gate. The technology detects what each shopper takes from or
returns to the shelves and creates a virtual shopping cart. When
guests have completed their shopping experience, they can leave the
store without having to wait in a checkout line, and their chosen
payment method will be charged for the items they took with
them.
"More than 4,000 team members, physicians, volunteers and
visitors per day will experience a quick and seamless shopping
experience with wholesome and comforting food choices," said
Erica Salgado, BayCare east region
director of food and nutrition services.
Amazon's Just Walk Out technology is made possible by artificial
intelligence, computer vision and deep learning techniques,
including generative AI, which enables the technology to accurately
determine who took what in any retail environment. Amazon built
synthetic datasets to mimic millions of realistic shopping
scenarios — including variations in store format, lighting
conditions, and even crowds of shoppers — to ensure accuracy in any
environment.
"BayCare's innovation team led this effort to streamline the
customer experience inside Season's Café, taking into consideration
the busy schedules of our hospital staff, as well as visitors,"
said Craig Anderson, BayCare's vice
president of innovation. "This technology will allow our store to
operate longer hours, providing an array of healthy food options
for third-shift employees and late-night visitors."
"We're thrilled to launch the first hospital cafeteria powered
by Just Walk Out technology at St. Joseph's Hospital," said
Jon Jenkins, Vice President of Just
Walk Out technology, Amazon. "We look forward to building on this
work with BayCare Health System and providing more hospital
employees access to healthy meals at any time of day."
The cafeteria offers a variety of items, from baked goods,
premade sandwiches and a salad bar, to fresh pizza and hot meals
that change daily. Menu items from guest restaurants are often
available.
About St. Joseph's Hospital
St. Joseph's Hospital, part of the BayCare Health System, is
known for advanced medical technology and compassionate care. Its
Centers of Excellence include the Heart and Vascular Institute,
Cancer Institute, Stroke and Neuroscience Program, Robotic Surgery
Program and Emergency/Trauma Department, which provides more
emergency care than any other hospital in Tampa Bay. More than 70 specialties are
represented among the medical team, including internal medicine,
cardiovascular surgery and neurosurgery. The hospital was founded
in 1934 by the Franciscan Sisters of Allegany. The 615-bed hospital
is located at 3001 West Dr. Martin Luther
King Jr. Blvd. in Tampa,
Florida.
For more information: BayCare.org/SJH.
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SOURCE St. Joseph's Hospital