Commercial Bank of Dubai Names QualityKiosk as Exclusive Partner to Develop CBD’s Testing Centre of Excellence as part of its Technology Strategy Refresh Initiative
May 08 2024 - 12:37PM
Business Wire
QK created the Dubai financier’s first quality
and reliability TCoE
QualityKiosk Technologies (QK), a global leader in reliability
engineering solutions, is broadening its partnership with
Commercial Bank of Dubai (CBD) to enhance the bank’s digital
experiences to its customers.
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QK will join forces with CBD to develop CBD’s Testing Centre of
Excellence (TCoE), an extensive digital transformation initiative
aimed at modernizing the bank’s technology ecosystem. This
strategic alliance includes enabling predictive risk minimization,
delivering quality engineering efficiencies, and enhancing
productivity – all aligned with CBD's overarching objective of
enabling advanced digital banking services.
The strategic partnership was announced at the Dubai FinTech
Summit 2024, and was signed by Ali Imran, Chief Operating Officer
of Commercial Bank of Dubai and Maneesh Jhawar, Founder and CEO of
QualityKiosk Technologies.
"As leaders in digital banking, our goal is to provide
unparalleled digital solutions and ensure a seamless banking
experience for our customers. Our partnership with QK is
instrumental in realizing our vision of advancing tech-forward and
customer-centric banking. Drawing from our previous achievements,
we are confident that working with QualityKiosk will expedite the
realization of our goals under our Technology Strategy Refresh
initiative, leveraging an adaptable and intelligent TCoE,” said
Ali Imran, Chief Operating Officer of Commercial Bank of
Dubai.
“It has been a pleasure interacting and collaborating with CBD
on this journey,” Maneesh Jhawar, Founder and CEO of
QualityKiosk Technologies, said. He further added, “With strong
reliability engineering principles in place, we will soon become a
state-of-the-art, AI-first TCoE.”
The exclusive partnership builds on a year of successful
collaboration between CBD and QK. Together, they established CBD's
initial TCoE with industry-best processes and systems, automated
300,000 test executions, centralized 150,000 test cases, and
virtualized over 100 services to drive the on-time completion of
35+ customer-facing digital modernization projects. The projects’
shared successes fuelled a strong partnership, culminating in
QualityKiosk's selection as the exclusive quality and reliability
engineering partner for CBD's TCoE.
“At CBD, we are committed to providing outstanding digital
banking experiences. Our partnership with QK will enable us to
leverage best practices and cutting-edge technologies to continue
scaling our Technology Strategy Refresh initiative and enhance
customer experiences with innovative digital banking solutions,”
said Thomas Cherian, CBD’s Chief Information Officer.
“Our collaboration with CBD will leverage our proprietary AI
expertise and platforms to operate at top speed and adapt to the
bank’s changing business and innovation needs,” Ravishankar
Gopalan, Advisory Board member at QualityKiosk, said.
About Commercial Bank of Dubai
Commercial Bank of Dubai was established in 1969 and is
registered as a Public Shareholding Company (PSC). The Bank is
listed on the Dubai Financial Market and is mostly owned by UAE
Nationals, including the Investment Corporation of Dubai (ICD).
Over the years, Commercial Bank of Dubai has built itself into a
progressive and modern Banking institution, endowed with a strong
financial structure and strong management, as well as a loyal and
ever-increasing customer and correspondent base. Today CBD is one
of the leading banks in the United Arab Emirates and offers its
customers a full range of retail and commercial banking products
and services.
About QualityKiosk Technologies
QualityKiosk is a focused Reliability, Cloud, AI, and Product
Engineering solutions provider. The company, established in 2000,
offers diverse services enabling organizations to adopt and adapt
AI in Product Development, Quality and Reliability Engineering,
CloudOps and Automation. In an AI-first world, QK synthesizes deep
domain expertise with excellence in technology to consistently
deliver great experiences for its customers’ customers.
Operating in more than 25 countries and with over 3,500
employees, QualityKiosk helps leading brands in banking, capital
markets, insurance, automotive & manufacturing, technology
& digital natives, consumer goods, and healthcare to transform
their digital capabilities.
The company’s expertise and achievements have garnered
recognition from esteemed global advisory firms such as Forrester,
Gartner, and The Everest Group for innovative, IP-led solutions and
the significant value those solutions deliver to clients. For more
information, visit www.qualitykiosk.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240508822635/en/
For additional information, contact: Cathy Chandhok SVP -
Marketing Cathy.Chandhok@qualitykiosk.com